UNDERSTAND THE ISSUE
Plumbing repairs & practical advice.
Choose the problem closest to yours. These guides help you prepare an enquiry; they do not confirm that a particular service is available at your address.
Water leaks & burst pipes
A clear description of a leak helps someone assess the next step.
Read the guidanceBlocked sinks & drains
A slow kitchen sink and several backing-up fixtures can point to different problems.
Read the guidanceToilet & cistern problems
Describe whether the problem is water on the floor, a cistern that keeps filling, a poor flush or water backing up.
Read the guidanceTaps & internal pipework
For a dripping tap or leaking connection, identify the fixture and whether the issue affects hot water, cold water or both.
Read the guidance