Useful next steps
Note whether a single outlet is affected or whether the change is happening throughout the property. Check your supplier's updates for a wider interruption.
Explain any access limitations, such as boxed-in pipes, fitted cupboards or an appliance in front of a connection. Avoid dismantling fixtures just to take a photo.
Keep a record of previous work and visible model details. Parts and repair options should be assessed before a scope or price is agreed.
To identify the appropriate water or wastewater provider, use Water UK's postcode lookup. A town name alone is not a reliable way to choose a provider.